Privacy Policy for PAN Card Services

1. Information We Collect

We collect personal and sensitive information required for processing PAN card applications, including but not limited to:

• Full Name
• Date of Birth and Gender
• Father’s/Mother’s Name
• Aadhaar Number (masked or last 4 digits)
• PAN Number (for corrections/reprint)
• Residential and Correspondence Address
• Email Address and Mobile Number
• Photograph and Signature
• Supporting identity, address, and DOB proof documents

2. Purpose of Data Collection

We use the data collected for the following lawful and legitimate purposes:

• To assist in PAN card applications, corrections, and reprint requests
• To submit applications to authorized government agencies (NSDL/UTIITSL)
• To verify user identity and documents
• To provide status updates and customer support
• To comply with legal and regulatory obligations
• To improve our services and user experience

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data only with:

• Authorized PAN service providers such as NSDL e-Gov or UTIITSL
• Government or regulatory bodies upon valid legal requests
• Trusted vendors (e.g., cloud services, SMS OTP providers) under data protection agreements

4. Data Security

We implement industry-standard security measures to protect your personal data:

• SSL encryption for secure transmission
• Restricted access to servers and databases
• Regular monitoring and audits

Despite our efforts, no online platform can guarantee 100% security. By using our services, you accept this inherent risk.

5. Cookies and Tracking

We may use cookies and similar technologies to:

• Enhance user experience and session tracking
• Monitor and analyze site performance

You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data (subject to legal requirements)
• Withdraw consent where applicable

To exercise these rights, contact us at: support@rmponlinesolutions.com

7. Data Retention

We retain your personal data only as long as necessary for:

• Completing the requested PAN services
• Fulfilling legal, regulatory, and audit requirements

Once no longer needed, your data is securely deleted or anonymized.

8. Children's Privacy

Our services are intended for users aged 18 and above. PAN applications for minors must be submitted by parents or legal guardians. We do not knowingly collect data from minors without appropriate authorization.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with the updated "Effective Date." Continued use of our services indicates your acceptance of the changes.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Rmp Mallika Online Solutions Private Limited
[Natendrapur,Gangasagar, South 24 Parganas, WB-743373]
📧 Email: support@rmponlinesolutions.com
📞 Phone: [9874982874/9002478438]